We’re excited to welcome you back safely and responsibly! You can find detailed information on our health and safety initiatives below, as well as a consolidated list of our show and calendar updates.
Masks Are Required
Masks are required for all patrons over the age of 6 and must remain on unless you are eating or drinking in your seat. The Bijou Theatre Staff will always have masks on.
All tickets will be printed to minimize contact between our staff and your mobile phone. A Bijou employee will scan your ticket through a plexiglass window upon entry. Tickets will be sold as general admission at purchase and theatre staff will assign you to seats that are distanced from other attendees.
We’ve updated all bathroom fixtures in the theatre - sinks, toilets, soap and paper towel dispensers to touchless operation to reduce patron touch points and reduce the risk of spreading bacteria, germs and viruses.
All patrons will receive a quick laser thermometer temperature check (aimed at forehead from a distance) and be asked a set of health screening questions before entry.
Social Distance Seating
Our staff is designating seating locations for each group of ticket holders to guarantee appropriate physical separation. Seating will be at least two rows apart at 10% capacity or less.
We’ve gone cashless! Please be prepared to insert your credit card or use your phone for touchless payment. All drinks served will be packaged and may only be consumed while seated in the auditorium.
Full Theatre Sanitization
Every seat, surface, door handle, bathroom, railing, and more will be thoroughly sanitized before each event. Full sanitations include fogging all areas of the theatre in addition to the surface cleaning with FDA-approved and CDC-recommended products and methods. Sanitation stations will be setup throughout the theatre for your personal use.
The Bijou Theatre is elated to welcome back patrons for full-capacity events!
Before you visit the Bijou Theatre for a full-capacity show, we will share health and safety protocols designed to create a comfortable environment for our patrons. We developed these protocols in collaboration with local medical experts based on industry best practices. We will follow guidance from local and state officials in line with CDC recommendations. We will keep you updated, as needed, as we approach the show date, keeping our guests, artists, crew, and staff’s safety top of mind. ALL protocols and safety measures are subject to change.
By visiting the Bijou Theatre, each visitor voluntarily assumes all risks related to exposure to COVID-19 and agrees to release the Bijou Theatre from any liability related to such exposure regardless of any action or inaction by the Bijou Theatre or another visitor, guest, or employee of the Bijou Theatre. Thank you for supporting the Bijou Theatre and for helping to keep each other healthy and safe.
Previously announced performances that have been affected by the pandemic are listed below. We appreciate your patience as we work to reschedule more shows not listed below. We will email patrons directly with more details should the status of an event change. As things are changing rapidly, please visit this page for up-to-date information.
For canceled shows, tickets purchased through authorized ticket sellers (Ticketmaster and the Box Office) will be refunded automatically, in full at the point of purchase. No action is needed to receive a refund. For postponed shows, you should hold on to your tickets as they will be valid for the rescheduled performance date, once determined.
For rescheduled shows, with new dates already announced, fans should hold on to their tickets as they will be valid for the rescheduled performance date. If ticket holders can’t attend the rescheduled date, you may request a refund through the date stated. Please note: To be eligible for a refund, you must have purchased your tickets through Ticketmaster or from the Tennessee Theatre box office.
For tickets purchased through Ticketmaster, a refund link will be visible under the event in your Ticketmaster account. Please use this link to request a refund. If the tickets were transferred to you, you will need to transfer them back to the original purchaser in order for them to request a refund.
For tickets purchased in-person or over the phone with the box office, please email email@example.com. In the email, please provide your full name, show you are requesting a refund for, and phone number. If you do not request a refund by the date stated your ticket will remain valid for the rescheduled date.
When we’re able to be together again, we know you’ll need a creative and social outlet more than ever, and we’ll be here for you! In the meantime, please consider supporting the Bijou with a tax-deductible donation. Gifts of any amount will help sustain us during these challenging times
FULL LIST OF CANCELED/POSTPONED EVENTS BELOW:
The Allman Betts Band – June 1, 2021 (rescheduled to September 29, 2021)
Hal and Phil Off the Record 7 with Bob! – April 20, 2021 (rescheduled to October 5, 2021)
James Gregory – January 15, 2021 (rescheduled to November 19, 2021)
Jon Meacham -April 22, 2021 (rescheduled to April 21, 2022)
Jonny Lang – June 18, 2021 (canceled)
Leanne Morgan – May 7, 2021 (rescheduled to November 7, 2021)
Leanne Morgan – May 8, 2021, 3pm (Originally May 9, 2020, 3pm) (rescheduled to November 6, 2021, 3pm)
Leanne Morgan – May 8, 2021, 8pm (Originally May 9, 2020, 8pm) (rescheduled to November 6, 2021, 8pm)
Liz Phair – May 5, 2020 (postponed; new date TBD)
Marc Broussard – March 4, 2021 (rescheduled to March 11, 2022)
Rickie Lee Jones – May 12, 2020 (postponed; new date TBD)
Sammy Miller and the Congregation – April 18, 2021 (postponed TBD)
The Wood Brothers – May 13, 2021 (rescheduled to April 6, 2022)
The Wood Brothers – May 14, 2021 (rescheduled to April 7, 2022)
Todd Snider – March 3, 2021 (rescheduled to November 17, 2021)
We’re here for you! You can reach us at firstname.lastname@example.org. Please note that response time may be slow depending on the volume of email received.
Until further notice, in person sales at the Tennessee Theatre Box Office on Clinch Avenue will remain closed, and phone lines will be regularly monitored. Patrons who wish to purchase tickets for future shows should do so online here or by phone at 865-684-1200, option 2.