We’re excited to welcome you back safely and responsibly for the ‘Live from the Bijou’ concert series starting Friday, October 23! You can find detailed information on our health and safety initiatives below, as well as a consolidated list of our show and calendar updates.
Masks Are Required
Masks are required for all patrons over the age of 6 and must remain on unless you are eating or drinking in your seat. Bijou Staff will always have masks on.
All tickets will be printed to minimize contact between our staff and your mobile phone. A Bijou employee will scan your ticket through a plexiglass window upon entry. Tickets will be sold as general admission at purchase and theatre staff will assign you to seats that are distanced from other attendees.
Clear Bag Policy
We are moving to a Clear Bag Policy to minimize contact that a bag search would require. Clear bags should not exceed 14″ x 12″ x 6″ in size. Small, non-clear clutch bags will be allowed, and should not exceed 4.5” x 6.5” in size.
All patrons will receive a quick laser thermometer temperature check (aimed at forehead from a distance) and be asked a set of health screening questions before entry.
Social Distance Seating
Our staff is designating seating locations for each group of ticket holders to guarantee appropriate physical separation. Seating will be at least two rows apart at 10% capacity or less.
We’ve gone cashless! Please be prepared to insert your credit card or use your phone for touchless payment. All drinks served will be packaged and may only be consumed while seated in the auditorium.
Full Theatre Sanitization
Every seat, surface, door handle, bathroom, railing, and more will be thoroughly sanitized before each event. Full sanitations include fogging all areas of the theatre in addition to the surface cleaning with FDA-approved and CDC-recommended products and methods. Sanitation stations will be setup throughout the theatre for your personal use.
In response to the rising health threat posed by COVID-19, we are offering a limited calendar of reduced capacity events with additional health and safety measures in place.
All previously announced performances that have been affected by the pandemic are listed below. We appreciate your patience as we work to reschedule more shows not listed below. We will email patrons directly with more details should the status of an event change. As things are changing rapidly, please visit this page for up-to-date information.
For canceled shows, tickets purchased through authorized ticket sellers (Ticketmaster and the Box Office) will be refunded automatically, in full at the point of purchase. No action is needed to receive a refund. For postponed shows, you should hold on to your tickets as they will be valid for the rescheduled performance date, once determined.
For rescheduled shows, with new dates already announced, fans should hold on to their tickets as they will be valid for the rescheduled performance date. If ticket holders can’t attend the rescheduled date, you may request a refund through the date stated. Please note: To be eligible for a refund, you must have purchased your tickets through Ticketmaster or from the Tennessee Theatre box office.
For tickets purchased through Ticketmaster, a refund link will be visible under the event in your Ticketmaster account. Please use this link to request a refund. If the tickets were transferred to you, you will need to transfer them back to the original purchaser in order for them to request a refund.
For tickets purchased in-person or over the phone with the box office, please email email@example.com. In the email, please provide your full name, show you are requesting a refund for, and phone number. If you do not request a refund by the date stated your ticket will remain valid for the rescheduled date.
When we’re able to be together again, we know you’ll need a creative and social outlet more than ever, and we’ll be here for you! In the meantime, please consider supporting the Bijou with a tax-deductible donation. Gifts of any amount will help sustain us during these challenging times
FULL LIST OF CANCELED/POSTPONED EVENTS BELOW:
BANFF Mountain Film Festival – March 14 & 15 (canceled)
Four Leaf Peat – March 17 (canceled)
Knoxville Jazz Orchestra- April 7 (canceled)
Hal and Phil Off the Record 7 with Bob! – April 8 (rescheduled to September 15)
Mary Chapin Carpenter & Shawn Colvin – April 10 (rescheduled to February 23, 2021)
UT Opera – April 17-19 (canceled)
Bijou Imagination Series: Shakespeare in Jazz – April 21 (canceled)
Benjamin Gibbard with Johnathan Rice – April 23 (canceled)
KSO Chamber Orchestra – April 26 (canceled)
Liz Phair – May 5 (postponed; new date TBD)
Lindsey Buckingham – May 6 (canceled)
Rickie Lee Jones – May 12 (postponed; new date TBD)
Knoxville Gay Men’s Chorus – May 16 (canceled)
David Crosby – May 30 (rescheduled to May 30, 2021)
Todd Snider – June 17 (rescheduled to March 3, 2021)
The Wordplayers – July 17-19 (canceled)
Marc Broussard – July 30 (rescheduled to March 4, 2021)
Jon Meacham – August 13 (rescheduled to April 22, 2021)
James Gregory – August 22 (rescheduled to January 15, 2021)
John Moreland – August 23 (rescheduled to May 11, 2021)
The Wood Brothers – August 27 & 28 (rescheduled to May 13 & 14, 2021)
The Allman Betts Band – September 28 (rescheduled to June 1, 2021)
Welcome to Night Vale – October 2 (rescheduled to May 17, 2021)
Benjamin Gibbard with Johnathan Rice – October 4 (canceled)
Jim Breuer – October 10 (canceled)
Jonny Lang – October 13 (rescheduled to June 18, 2021)
Leanne Morgan – October 16 & 17 (rescheduled to May 7 & 8, 2021)
Sammy Miller and the Congregation – October 25 (rescheduled to April 18, 2021)
The Black Lillies – November 14 (canceled)
Sam Bush – November 19 (postponed; new date TBD)
We’re here for you! You can reach us at firstname.lastname@example.org.