How to Prepare Your Digital Tickets for the Bijou Theatre
To ensure a smooth and quick entry process, please follow these steps to prepare your digital tickets before arriving at the theatre.
These instructions apply to tickets purchased through Ticketmaster.com. If you purchased digital tickets directly through the Bijou or Tennessee Theatre Box Office, please follow these instructions instead.
Step-by-Step Instructions:
- Download the Ticketmaster App:
- Open your smartphone’s app store (Apple App Store for iOS, Google Play Store for Android).
- Search for “Ticketmaster.”
- Download and install the Ticketmaster app.
- Log In to Your Account:
- Open the Ticketmaster app.
- Log in using the email and password you used to purchase your tickets.
- Access Your Tickets:
- Once logged in, navigate to the “My Events” tab.
- Locate your event at the Bijou Theatre.
- Tap on the event to view your tickets.
- Save Your Tickets:
- Save your tickets to your phone’s wallet app (Apple Wallet for iOS or Google Pay for Android) by tapping the “Add to Wallet” or “Save to Phone” button.
- This ensures you can access your tickets even without an internet connection.
- Charge Your Phone:
- Ensure your phone is fully charged before heading to the theatre.
- Arrive Early:
- Arrive at the theatre at least 30 minutes before the show to avoid any last-minute issues.
Troubleshooting:
- Can’t Find Your Tickets?
- Double-check that you are logged into the correct Ticketmaster account.
- Look for a confirmation email from Ticketmaster and use the link provided to access your tickets.
- Technical Issues?
- Restart your phone and try again.
- If problems persist, visit the Ticketmaster Help Center or contact their customer service for assistance.
On Arrival:
- Have Your Tickets Ready:
- Open your saved tickets in your phone’s wallet app before you reach the ticket scanning area.
- Increase the brightness of your phone’s screen for easier scanning.
- Ask for Help:
- Our staff at the Bijou Theatre are ready to assist if you encounter any issues.
Following these steps will help ensure a smooth and hassle-free entry experience. We look forward to welcoming you to the Bijou Theatre!